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Senior Quality Assurance Manager
Location
Regional / Home Based
Salary & Benefits
£50,000 - £55,000

This is an interesting and varied role occupying a central position within Customer Services covering a range of CS function agnostic activity, but with an overarching focus on Quality and Compliance

The role holder will be responsible for driving improvement in product quality throughout the business, both at point of Welcome and In-life and thereby take the lead in ensuring that product Quality issues are addressed thus avoiding quality related churn, complaints and NPS which are all key commercial focus areas. This individual needs to be recognised across the business as the lead person for all things relating to product quality. Given that a significant part of our product fulfilment activity sits with third parties, this role will also own those relationships from an operational perspective and ensure those parties are held to account to meet quality objectives.

Full description
Specialist Website Builder
Location
Regional / Home Based
Salary & Benefits
£20,000 plus excellent benefits

We have an exciting new Operational role in our Specialist Build team. The team is responsible for the production of Yell’s Wix websites and incorporates copy, SEO, and design elements. We are looking for digitally savvy individuals to create amazing websites to wow our customers. By generating unique content and applying some creative flair, you will be responsible for the creation of exceptional websites for small to medium businesses.

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