Love Customers
Here at Yell we pride ourselves on putting our customers at the heart of everything we do. Our dedicated Operations teams are a key point of contact for our clients and work to the highest standards to deliver the best possible result.
From setting live a website to dealing with account queries or helping businesses to maximise social media, this is the place be if you love customers. Depending on your role, you will be based in Birmingham, Reading or Scarborough. Find out more about the various career paths in Operations below and take your first step towards a career at Yell.
Customer Service
Customer service is at the forefront of Yell’s business. With such a wide range of products, our customers expect a high level of care to enable them to understand their options and maximise their investment. We are always on the lookout for talented individuals that are committed to continuously improving the way we interact with our customers.
Latest Customer Service JobsWebsite and customer service - absolutely delighted. Personalised service
PPC
We are one of the UK’s leading providers of paid search campaigns and a Google Adwords Premier SMB Partner.
Working as a PPC Campaign executive you will be responsible for the performance of our customers paid search programmes, making key decisions to provide them with an outstanding return on investment.
Latest PPC JobsBest place I have ever worked
Web Production
Based in Scarborough our Digital Customer Services Executives take care of the after sales relationship with customers following the purchase of a website of social media programme, throughout production to the point of publishing online.
With over 50,000 website customers in the UK, they are a busy bunch. This role is perfect for someone with a passion for digital marketing, customer care and helping to create stunning websites. See below for our latest opportunities.
Latest Web Production Jobs
Credit Control
Using first class negotiation skills and applying the highest possible levels of customer care, our credit control teams are responsible for collecting outstanding debt, arranging payment plans and resolving customer queries.
Our Credit Control opportunities are based in our central Birmingham offices and we regularly recruit experienced individuals that want to make a difference.
Latest Credit Controller Jobs
Tweets by @yellcareers